Soleaa ("Soleaa," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Soleaa mobile application and related services.
By creating an account or using Soleaa, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
Information we collect
We collect only the information necessary to provide and improve our services. When you create an account, we collect:
- Your name
- Your email address
We do not collect payment information, location data, or any sensitive personal information. We do not collect data from third-party sources.
How we use your information
We use the information we collect solely for the following purposes:
- To create and manage your Soleaa account
- To provide you with access to the Soleaa platform and its features
- To communicate with you about your account, including support and important updates
- To send you push notifications if you have opted in to receive them
- To improve and develop our services
We will never sell your personal information to third parties or use it for advertising purposes.
Push notifications
If you opt in to push notifications, we use Apple Push Notification Service (APNs) and Google Firebase Cloud Messaging (FCM) to deliver notifications to your device. These services are provided by Apple Inc. and Google LLC respectively. Your device token is transmitted to these services solely for the purpose of delivering notifications. We do not use your notification data for any other purpose.
You can opt out of push notifications at any time through your device settings.
Data sharing & disclosure
We do not sell, trade, rent, or share your personal information with third parties except in the following limited circumstances:
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Soleaa, our users, or the public
- In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case we will notify you before your information becomes subject to a different privacy policy
Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal information within 30 days unless we are required to retain it for legal purposes.
Your rights under GDPR
If you are located in the European Economic Area, you have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to restrict or object to the processing of your data
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@soleaa.com.
Your rights under CCPA
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
- The right to know what personal information we collect, use, and disclose about you
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To submit a CCPA request, please contact us at info@soleaa.com.
Children's privacy
Soleaa is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at info@soleaa.com.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by email. Your continued use of Soleaa after the effective date of the updated policy constitutes your acceptance of the changes.
Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out at info@soleaa.com — we're happy to help.